This guide helps you set up the Bugpilot for LiveChat.

What this app does

The Bugpilot for LiveChat app makes it easy to collect detailed technical information from your end users right when they encounter a problem. With the Bugpilot for LiveChat app, you will be able to:

How to set up the app

If you don't have one, create an account on Bugpilot.

Setting up Bugpilot takes three simple steps:

  1. Install the app from LiveChat Store.
  2. Pin the app in your Chats sidebar inside LiveChat.
  3. Add the Bugpilot tracking code.

1. Install the app from LiveChat Store

Go to your Bugpilot dashboard, and go to the Get Started page. Under Connect with your helpdesk, click on the Add to LiveChat button, as highlighted in the screenshot below:

https://downloads.intercomcdn.com/i/o/605013543/d116ae58edfcc7f600fd168a/image.png

After approving the necessary permissions, you will be redirected to the Bugpilot dashboard to complete the setup.

2. Pin the app in your Chats